Privacy Policy Relocations.PT

1. Who we are

This Privacy Policy applies to the website relocations.pt (the Site). You can contact us at info@relocations.pt.

2. What data we collect

We collect the data you voluntarily provide when using our contact form or when communicating with us via WhatsApp or email:

Name.

Email address.

WhatsApp number / phone number.

Content of the message you send us (which may include information about your relocation process or immigration status).

We may also automatically collect basic technical browsing data (IP address, browser type, pages visited) through cookies, as described in section 8.

3. Purpose of processing

We use your data to: respond to your enquiries and information requests; provide the relocation and real estate intermediation services you request; manage our business relationship with you; and, when you give us your express consent, send you informational or commercial communications.

4. Legal basis

We process your data on the following bases: your consent (when filling in the form or starting a conversation via WhatsApp/email); the performance of pre-contractual or contractual measures at your request; and our legitimate interest in responding to your enquiries and improving our services.

5. Data retention

We retain your personal data for as long as necessary to handle your request and, should you become a client, for the duration of the business relationship and the applicable legal retention periods. You can request the deletion of your data at any time, as described in section 7.

6. Recipients and international transfers

We do not sell or share your data with third parties for commercial purposes. We may share data with providers who deliver technical services to us (web hosting, email or messaging tools such as WhatsApp/Meta), who act as data processors. Some of these providers may be located outside the European Economic Area; in such cases, we ensure appropriate safeguards are in place under the GDPR (for example, standard contractual clauses).

7. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to: access your data; request its rectification or deletion; request restriction of, or object to, its processing; and request data portability. You can exercise these rights by writing to us at info@relocations.pt. You also have the right to lodge a complaint with the National Data Protection Authority of Portugal (Comissão Nacional de Proteção de Dados, CNPD), the competent supervisory authority, at www.cnpd.pt.

8. Cookies

This site may use technical cookies necessary for its operation and, if you accept them, analytics cookies to help us understand how the Site is used. You can set your browser to refuse cookies, although this may affect the functionality of some parts of the Site.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date of the last update will be shown at the bottom of this page. We recommend reviewing it periodically.

10. Contact

For any questions about this Privacy Policy or about how we process your data, you can write to us at info@relocations.pt or via WhatsApp at +351 913 318 452.

Last updated: 24/08/2026